1. Scenarios

  • When you initiate a withdrawal request and click "Submit", BingX will begin processing the request, which may take some time. Once the withdrawal is successful, you cannot revoke the request.
  • When you confirm that you have withdrawn to the wrong address, or selected the wrong blockchain, you can still cancel the withdrawal if the withdrawal has not been broadcasted to the blockchain.
  • If you mistakenly withdraw funds to the wrong address and the withdrawal is successful, BingX is unable to assist you further in locating the receiver of your funds due to the anonymity of the blockchain.

2. How can I retrieve the funds withdrawn to the wrong address?

  • If you sent your assets to an incorrect address by mistake and you know the owner of this address, please contact the owner directly.
  • If your assets were sent to the wrong address on another platform, please contact the customer support of that platform for assistance.
  • If you forgot to write a tag or wrote the wrong tag for the withdrawal of currencies like XRP, please contact the customer support of that platform and provide them with the TxID of your withdrawal on BingX.

 

BingX Official Channels
BingX App: https://bingx.com/download/
BingX Web: https://bingx.com
Telegram: https://t.me/BingXOfficial
Twitter: https://twitter.com/BingXOfficial
YouTube: https://www.youtube.com/c/bingx
Risk Disclaimer
Cryptocurrency prices are subject to high market risk and price volatility. You should only invest in products that you are familiar with and where you understand the associated risks. You should carefully consider your investment experience, financial situation, investment objectives and risk tolerance and consult an independent financial adviser prior to making any investment. This material is for reference only and should not be construed as financial advice. Past performance is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions. BingX is not responsible for any losses you may incur.
BingX attaches great importance to compliance and has strictly abided by local regulations. Please obey local laws and regulations in your country or region. BingX reserves the right in its sole discretion to amend, change, or cancel this announcement at any time and for any reason without prior notice.
For more information, please refer to our Terms of Use and Risk Warning.