To enhance the security of users' assets and minimize risks such as money laundering and fraud, BingX has updated its KYC (Know Your Customer) rules.

The new rules are designed to elevate standards for identity verification, ensuring a safer environment for all users to conduct transactions, invest in Wealth products, copy trades, and make deposits. We urge you to complete the upgraded KYC promptly to avoid any potential disruptions to your transactions.
 

Frequently Asked Questions

Q1: What should I do if my country/region is not listed in the identity verification options?
A1: If your country/region is not listed, it means that we do not currently support identity verification for users from that country/region. We only support identity verification for listed countries/regions and you'll need to comply with this rule to access all services.

Q2: Why am I prompted to complete Advanced Verification when I have already completed Basic Verification?
A2: Users with higher KYC verification levels can enjoy more benefits, including higher deposit and withdrawal limits. Here are the main differences between the KYC verification levels:

For more information, please refer to: KYC Benefits and Advantages at Different Levels

Q3: What are the differences in required information between Basic and Advanced Verification?
A3: To complete Basic Verification, you need to fill in your basic information on the BingX Individual Verification page. Advanced Verification requires you to provide ID photos and complete face recognition.

Q4: How long does the KYC verification process take?
A4: Basic Verification typically takes about 1 minute, while Advanced Verification takes about 2 to 10 minutes. If the verification takes longer or remains pending, please contact our online support for assistance.

Q5: What happens if I fail to complete KYC within the specified time?
A5: If you fail to complete identity verification timely, you will be unable to make deposits, use P2P Trading, join Launchpad, etc. To avoid disrupting your normal trading activities, we recommend completing identity verification as soon as possible.

Q6: What if my deposit exceeds the daily limit?

A6: Your deposit will not be credited if you reach or exceed your daily or monthly deposit limit. You can either complete Advanced Verification to remove the limit and have the deposit credited, or choose to refund it via the original method. Learn more: Solutions for Exceeding Deposit Limits

Q7 How is my personal information used for KYC verification handled?
A7: BingX encrypts your personal information to ensure privacy and security. It is only used to verify your identity to provide you with enhanced services. We will not share your personal information externally or use it for any other promotional purposes.

Q8: Why did my KYC verification fail?
A8: If you were notified that your identity verification failed, it could be due to incorrect document information, the document is used for verification on another account, regulatory restrictions in your country/region, or non-compliant ID photos. For more information, please refer to "Common Reasons for Identity Verification (KYC) Failure and How to Fix Them", or contact our 24-hour online support for assistance.

Q9: Can I modify my KYC information (such as proof of ID and address) after my identity verification is approved?
A9: No, you cannot modify your KYC information after your identity verification is approved unless there are changes to your legal information, such as your legal name or nationality.

With the updated KYC rules, BingX will provide a more secure and stable trading environment. If you have any questions or need assistance, feel free to contact BingX online support anytime.