Feature Introduction
To enhance transaction security and mitigate the risks of money laundering, P2P merchants can now opt to hide their payment methods when posting ads. With this feature enabled, merchants will send the payment method to the user for payment transfer only after the users have provided their security verification information. If users see the "Verification Needed" tag (as shown below) in the ads section, it signifies that the merchant has enabled the hidden payment method feature. Users are required to communicate with the merchant and wait for the merchant to send the payment method. Once the "Transferred" button has appeared on the order, users can proceed with the payment transfer process.
Special Note:
1. To prevent loss of funds, buyers should not make any transfers without communicating with the merchant first. Otherwise, buyers will be unable to click the "Transferred" button, and the order will be automatically canceled by the system due to timeout.
2. Buyers should only transfer the payment once the merchant has provided the payment method and the "Transferred" button is clickable.
For other inquiries on P2P Trading, feel free to use the P2P Appeal feature to file an appeal or contact our 24/7 online support. Upon receiving your appeal, a dedicated specialist will follow up and address your order issue.
